Winter Bill Relief

We understand that managing higher gas bills alongside other rising expenses has been challenging. As part of ongoing efforts to reduce energy bills, we are working collaboratively with the Healey-Driscoll Administration, our regulator and other utilities in Massachusetts to adjust rates down in recognition of the sustained cold weather that has caused gas bills to be higher than this time last year, putting strain on household budgets. For your gas use from February 1, 2026 to March 31, 2026, the rate you pay will be reduced by 10%.

Here's how it will work:

• Residential gas customers will receive a 10% bill reduction in February and March. The "MA Winter Bill Relief" credit will be applied to delivery and supply charges and will be prorated based on the number of February and March service days in your billing cycle. (Please see our FAQs for more details). 
• Depending on your gas usage, the credit could reduce February and March gas costs by approximately $26 - $27 each month*.
• The total deferred amount will be recovered on your bill from May through October, with an estimated monthly amount of approximately $9*.
• The winter bill relief credit will be labeled "MA Winter Bill Relief" within the Delivery Services section of your bill.
• Because billing cycles often span two months, these credits may appear on bills received in February, March, April, or May, depending on your billing dates.
• Customers who receive a Discount Rate or any form of financial assistance will continue to receive their full discount or benefit in addition to the winter bill relief credit.
  
  

MA Winter Bill Relief FAQs

*Based on average residential natural gas usage of 106 therms per month during the six-month winter heating season -November 1, 2025 to April 30, 2026. Please note: weather and usage patterns can fluctuate during the coldest months, affecting the estimated average cost per month mentioned above.