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As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.
To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.
In 2017 we integrated the industry leading standards set by the American Petroleum Institute (API1173) into our existing programs and standards to form a single, umbrella framework providing a disciplined and formal method to manage pipeline safety risks and compliance issues. Learn more about the structure and benefits in our Safety Management System brochure.
In accordance with federal regulations, some segments along transmission pipelines have been designated as High Consequence Areas (HCAs) and supplemental hazard assessment and prevention programs (called Integrity Management Programs) have been developed.
National Grid is guided by an Integrity Management Program (IMP), which has been developed in accordance with rules established by the U.S. Department of Transportation (DOT) and local state regulatory agencies, which govern the program. The IMP was developed through the cooperation of industry experts, from both within and outside of National Grid, and meets or exceeds all federal requirements. The primary goal is to continuously improve safety by identifying, assessing and managing risks to natural gas pipelines.
At National Grid, we are committed to the safe operation of all of our natural gas facilities, including pipelines. We:
Meter Inspections by National Grid
National Grid is now required by the New York State Public Service Commission to perform periodic leak surveys and corrosion inspections on all meters – even those located indoors. These inspections are performed by Reconn, a licensed National Grid contractor, at no cost to our customers. We will reach out to you to schedule the inspection, or you can schedule a time that works best for you by calling Reconn at 1-888-802-2010.
The person completing the inspection will:
1. Gain access and visually inspect the jurisdictional piping (see diagram)
2. Use a calibrated gas Instrument to detect if there any leaks
The New York State Public Service Commission (NYSPSC) has adopted a new definition of a gas service line effective April 2, 2015 (Case 14-G-0357) to align New York’s “service line definition” with the federal definition in 49 CFR Part 192.
The change extends jurisdictional piping to the outlet of the gas meter even when the meter is located inside a building and the piping was installed and historically maintained by building owner or where required by statute, by the building owner’s licensed plumber.
Accordingly, Local Distribution Companies are now obligated to perform periodic leak surveys and visual atmospheric corrosion inspections in accordance with federal and state code requirements.
Yes, these inspections are required by the New York State Public Service Commission (NYSPSC). Per the NYSPSC:
Buildings may be entered for the examination of meters, pipes, fittings, wires and works.(a) Any officer or agent of any gas corporation, electric corporation or municipality for that purpose duly appointed and authorized by the corporation, upon exhibiting a photo-identification badge and a written authority signed by the president or vice-president and secretary or assistant secretary of the corporation, or by the mayor or clerk of a municipal corporation or by the chairman and secretary of a municipal board in control of a public utility, may enter, at all reasonable times, any store, building, room or place supplied with gas, electricity or water by such utility corporation or municipality for the purpose of inspecting and examining the meters, pipes, fittings, wires and works for supplying or regulating the supply of gas or electricity and of ascertaining the quantity of gas or electricity supplied.(b) If any person, at any time, directly or indirectly, shall prevent or hinder any such officer or agent from so entering any such premises, or from making any such inspection or examination at any reasonable time, he or she shall forfeit to the corporation or municipality one hundred dollars for every such offense.
If the condition was caused naturally to company equipment then National Grid will make repairs at no charge to the customer.
The gradual destruction or alteration of a metal or alloy by contact with substances presents in the atmosphere, such as oxygen, carbon dioxide, water vapor, and sulfur and chlorine compounds. Here is what it may look like:
Excess Flow Valve Notification
Did you know you can request installation of an Excess Flow Valve (EFV) on your existing gas service line under certain circumstances? For more information, call National Grid at 781-907-2958 or email.
Federal regulation 49 C.F.R. §192.383(d) regarding gas pipeline safety requires National Grid to notify customers of their right to request installation of an Excess Flow Valve (EFV) on their existing gas service line under certain circumstances. An EFV is a mechanical safety device installed inside a gas service line between the gas main in the street and the gas meter. The EFV is designed to minimize the flow of natural gas in the event of a service line break. A potential benefit is, in the event that an excavator accidentally digs up the gas service line, the valve would operate to minimize or shut off the flow of gas.
If the customer’s service line operates at a pressure of less than 10 pounds per square inch gauge throughout the year, the customer’s service line is exempt from EFV installation.
Customers with loads of 1,000 standard cubic feet of gas per hour (“SCFH”) or less are eligible for an EFV unless one or more of the following conditions exist: (1) the customer’s service line operates at a pressure of less than 10 pounds per square inch gauge throughout the year, (2) the gas company has prior experience with contaminants in the gas stream that could interfere with the EFV’s operation or cause loss of service to a customer; (3) there is potential for interference with necessary operation or maintenance activities, such as blowing liquids from the line; or (4) an EFV meeting the performance standards set forth in the federal regulations is not commercially available to the gas company.
EFVs do not operate on all gas service lines and certain parameters may exist where installation of an EFV is not warranted. Many customers already have an EFV installed on their existing service line. If you would like to determine if you are eligible to have an EFV installed on your gas service line, call National Grid at 781-907-2958 or email.
Installation requires NY811 notification and excavation where the existing gas service line connects to the gas distribution main. Gas service will be interrupted to the customer.
Estimated installation charges will be $4,800. Adjustments or additional costs may apply based on location-specific installation needs. In the future, additional costs may be incurred to maintain and/or replace the EFV and these costs may be charged to the customer.