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Mobile App

Report or check on outage and find safety tips with our free app. Available from the App Store and Google Play.

Receive Text Alerts

Sign up for National Grid state-level broadcast text alertsby texting the word STORM to NGRID (64743)

Area Restoration Info

Check the estimated time of restoration(ETR) for your neighborhood by texting the word SUM followed by your town, county, or state to NGRID (64743).

For example, if you live in Syracuse, text "SUM Syracuse" to NGRID (64743).

Email Notifications

During major storms and widespread outages, National Grid emails updates and safety tips to all customers with online accounts.

If you already have an online account, you are already enrolled. If you aren't registered online, join now.

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For up-to-date information, photos from the field, safety tips, and more. Follow us on Facebook or Twitter.