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Welcome to our Upstate NY Home site.

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1 Important Alert(s)

Storm Alert

11:00PM Update: As high winds and heavy, wet snow continue to impact Upstate New York, National Grid crews are responding to power outages caused by downed limbs, trees, and poles. Our crews will continue to work around the clock responding to additional outages. Forecasts continue to call for high winds, cold temperatures, and potential heavy, wet snow in regions across Upstate New York. Prepare for power interruptions by charging your mobile devices. Also, never touch downed power lines; always assume they are carrying live electricity.

Bill Delivery Options

We offer a variety of alternate bill delivery formats – from paperless emails to braille bills.

Paperless Billing

Save time, money, and natural resources by enrolling to receive your bills by email. 

Paperless Billing
Solutions for Persons with Disabilities

We offer alternate bill formats for those who are hearing or sight impaired. 

Access for Disabled Persons
Alerts for Friends, Family, and Caregivers

You can name a family member, trusted friend, or agency to receive copies of your overdue notices. 

Third Party Notifications