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Welcome to our Upstate NY Home site.

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1 Important Alert(s)

Alert

11:00 am Update: Our 2,800 field workers continue cleanup and repairs after severe thunderstorms and suspected tornadoes barreled through parts of upstate NY Tuesday. We are working with local officials and emergency responders to coordinate restoration efforts. Where it is safe to do so, crews are removing extensive damage – including downed wires, trees, broken poles and other hazards – while focusing on public safety and power restoration. Never touch downed power lines, assume they are carrying live electricity and report them at 1-800-867-5222 or by calling 911.

Bill Delivery Options

We offer a variety of alternate bill delivery formats – from paperless emails to braille bills.

Paperless Billing

Save time, money, and natural resources by enrolling to receive your bills by email. 

Paperless Billing
Solutions for Persons with Disabilities

We offer alternate bill formats for those who are hearing or sight impaired. 

Access for Disabled Persons
Alerts for Friends, Family, and Caregivers

You can name a family member, trusted friend, or agency to receive copies of your overdue notices. 

Third Party Notifications