Forest Hills Reliability Project
We are about to begin an infrastructure improvement project in Forest Hills that will help to provide safe and reliable service to our customers.
Answers to your frequently asked questions.
See the most up-to-date construction timeline.
Project fact sheet, map, and more.
Keep up to date on project status, meetings, and events.
Phone and email information.
Traffic Information
Parking, lane closures, & traffic detours:
- During work hours (Monday through Friday, 9am TO 3PM*) our crews will maintain one eastbound lane on Metropolitan Avenue for local traffic.
- If travelling westbound: for access to homes and businesses near the work zone, please use Union Turnpike and 71st Avenue. Traffic flaggers will assist as necessary.
- Please use Union Avenue or Woodhaven Boulevard as detours for through traffic when possible. Please be aware that after work hours No Parking signs will remain up on the blocks closest to our work zone, generally one block in either direction. This is to ensure that adequate clearance is maintained to allow our crews to resume work promptly in the morning and will keep this project on schedule.
- Expect NYPD presence, flaggers, and posted detour signage.
- Please see the map below for a sample traffic pattern.

Crews will do their best to accommodate deliveries along Metropolitan Avenue for businesses when safe to do so. Please notify delivery drivers in advance of the work. If possible, give advance notice to crews for scheduled deliveries to help maintain safe traffic flow.
For your safety, please be mindful of traffic signs and do not enter the work zone.
If you have questions, please contact our team below:
National Grid Project Engagement Team
Phone: (347) 408-4027
Email: box.foresthills@nationalgrid.com
Website: ngrid.com/foresthills