We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies.
Click to learn more about cookies
Where can we help you today?
As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.
To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.
If you need help, there is hope. That’s because National Grid has a variety of programs that can help Metro New York residents both in the short term and in extended circumstances. Whether you are a homeowner, renter, or landlord, you can take control of your monthly gas bills through these programs and services.
Grants may be available to help you pay your energy bills through the Home Energy Assistance Program (HEAP), Temporary Assistance, and the Neighborhood Heating Fund.
Save on your National Grid gas bill with a monthly bill credit available through our:
Learn about the financial assistance solutions that are right for you
Homes with seriously ill or injured, disabled, and/or elderly residents may be protected from having their service turned off in the event of non-payment.
Upgrade the efficiency of your home and start saving energy and money. We offer a variety of rebates, services, and tips.
Divide your annual energy costs into 12 balanced, monthly charges to keep the “peaks and valleys” out of your bills.
Need a bit more time? We can help you catch up on your overdue bills with payment agreements.
A complete list of National Grid phone numbers for customers in Brooklyn, Queens, and Staten Island.
National Grid offers many easy ways to pay your energy bills, including at no-fee cash locations near your home.
Pay by mail, over the phone, or receive and pay your bill online through paperless billing and automatic payments.