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Welcome to our Upstate NY Home site.

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Where can we help you today?

Explore programs and services to help manage your energy bill. 

The arrival of crisp, fall air means that winter will be here before you know it. We want to help you prepare for the colder months ahead. Whether you’re looking to reduce energy use or ways to manage your monthly bills, we have programs and services that can help.
 

Explore Ways to Save Energy

We offer rebates and incentives to help you save energy and money while keeping your home comfortable.

High-efficiency gas heating equipment

In-store energy-saving products

Reduce energy use during peak times

Find more energy-saving programs

Discover Clean Energy Options

Make your home more sustainable with clean energy solutions or alternatives.

Heat pumps: all-in-one heating and cooling

Electric vehicle home charging

Community and rooftop solar

Manage Your Energy Bill image

We have programs and services to help manage your energy bill.

Manage your account online

Paperless billing

Budget billing programs

How to read your bill

Ways to Pay

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If you need extra support, we have Payment Assistance Programs that can help—even if you've never qualified before.

Connect with a Consumer Advocate

Help making payments

Payment plans

Financial Assistance Programs & Protections

Customer Assistance Events

Help for those affected by the federal government shutdown

If you're a federal employee, contractor, or active military and concerned about paying your energy bill, we're here to help. Please call us at 1-800-642-4272 for assistance.

We’re here for your business, too.

We offer programs and incentives to make your business more energy-efficient and comfortable. Discover our incentives and energy-efficiency programs that help lower energy use and increase savings.